Annual Report & Accounts 2026
08
THE CENTRAL OFFICE TEAM
The hard work and dedication of our central office team delivers a first-class service to our lawyers, and their clients, and is a further differentiating factor on which our success is built. By treating our lawyers as if they were our clients, we ensure an exceptional standard of support. Our focus is always on improving the lawyer and client experience and this is demonstrated consistently through the ongoing investment we make in our people, our systems and our community. BOARD AND GOVERNANCE
This is the first year that the updated Quoted Companies Alliance (“QCA”) code, which was issued in 2023, became effective in its entirety. We had already adopted a number of the updated guidance included within this ahead of the code timeline and I confirm that this year we have operated within the structures and governance requirements of this updated code throughout the year with the final element needed to satisfy all requirements being the placing of the remuneration report within this annual report before shareholders for a non-
binding advisory vote; this will take place at our coming AGM.
OUTLOOK
I am pleased to report that the momentum which we had experienced through 2026 has continued into the early part of 2027 which provides us with confidence for the year ahead.
ROBIN WILLIAMS
Non-executive Chairman
28 April 2026
CHAIRMAN’S STATEMENT CONTINUED
THE CENTRAL OFFICE TEAM
The hard work and dedication of our central office team delivers a first-class service to our lawyers, and their clients, and is a further differentiating factor on which our success is built. By treating our lawyers as if they were our clients, we ensure an exceptional standard of support. Our focus is always on improving the lawyer and client experience and this is demonstrated consistently through the ongoing investment we make in our people, our systems and our community. BOARD AND GOVERNANCE
This is the first year that the updated Quoted Companies Alliance (“QCA”) code, which was issued in 2023, became effective in its entirety. We had already adopted a number of the updated guidance included within this ahead of the code timeline and I confirm that this year we have operated within the structures and governance requirements of this updated code throughout the year with the final element needed to satisfy all requirements being the placing of the remuneration report within this annual report before shareholders for a non-
binding advisory vote; this will take place at our coming AGM.
OUTLOOK
I am pleased to report that the momentum which we had experienced through 2026 has continued into the early part of 2027 which provides us with confidence for the year ahead.
ROBIN WILLIAMS
Non-executive Chairman
28 April 2026
CHAIRMAN’S STATEMENT CONTINUED